100bet Privacy Policy — Your information is safe with us

1 Introduction & Purpose

Welcome to 100bet. This Privacy Policy explains how we collect, use, and protect your personal information. By using the 100bet website or app, you are considered to have fully agreed to this Privacy Policy.

We believe transparency is the foundation of trust. This Privacy Policy is written in plain English so every 100bet user can easily understand how their data is handled.

This policy applies to all 100bet platform services — including the website, mobile app, live chat support, email communications, and all other channels. Where a specific service has its own privacy policy, that policy will apply alongside this general one.

2 What Information We Collect

100bet collects various types of information — some you provide directly, and some is collected automatically. Details are outlined below:

Beyond the information listed above, 100bet does not collect any additional sensitive data — such as religion, political views, or medical information.

3 Data Collection Methods

100bet collects your information through several methods:

• Information Provided Directly: Information you provide during registration, KYC verification, or when contacting support.
• Automatically Collected Information: Data collected through cookies, log files, and similar technologies while you use the platform.
• Payment Providers: Basic transaction details when a payment is made through Mobile Banking, Nagad, or Rocket.
• Identity Verification Services: Information received from third-party verification services during the KYC process.

We obtain your consent before collecting any information. If you choose not to provide certain data, some services may be limited — but you will always be informed of this in advance.

4 Purpose of Data Use

100bet uses the information it collects solely for specific purposes:

• Account Management: Completing registration, verifying login, and securing your account.
• Transaction Processing: Deposits and withdrawals are processed quickly and securely.
• Customer Support: Responding to your complaints or questions and resolving any issues you raise.
• Fraud Prevention: Detecting suspicious activity and keeping the platform secure.
• Responsible Gaming: Analyzing your gaming patterns to identify potential problem behaviors.
• Service Improvement: Analyzing data to improve the user experience.
• Legal Requirements: Storing and providing information as required by licensing authorities.

5 Data Sharing Policy

100bet does not sell your personal information to any third party. However, limited data may need to be shared in certain circumstances:

• Payment Providers: Necessary information is shared with Mobile Banking, Nagad, or Rocket to complete your transaction.
• KYC Service Providers: Data may be shared with trusted third parties for the purpose of identity verification.
• Legal Obligations: Information may be disclosed in response to court orders, government directives, or requests from licensing authorities.
• Fraud Prevention: Limited information may be shared with fraud prevention organizations in the online gaming industry.

Before sharing data with any third party, we ensure they adhere to an equivalent standard of privacy protection.

6 Cookies & Tracking

The 100bet website and app use cookies and similar technologies. Cookies are small text files stored on your device that help the platform remember your preferences.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preference and favorite game categories.
• Analytics Cookies: To understand how the platform is being used — fully anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

7 Your Rights

Every registered user on 100bet has the following rights regarding their personal information:

• Right to Access Information: You may request to know what information we hold about you.
• Right to Correction: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Data Portability: You may request your information in a portable format.

To exercise any of the rights above, contact the 100bet support team. We will respond to your request within 30 business days.

8 Data Retention Period

100bet retains your information only for as long as necessary:

• Active account data: Retained for as long as the account remains active.
• Closed account data: retained for a maximum period as required by legal obligations 5 Years।
• Financial transaction records: as required by licensing obligations 7 Years।
• Support contact history: For issue resolution 2 Years until.

Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.

9 Children's Privacy

100bet is an adult gaming platform. We do not knowingly collect information from anyone under the age of 18.

Age is verified at the time of registration. If we become aware that data has been inadvertently collected from a minor, it will be deleted immediately and the associated account will be closed.

10 Security Measures

100bet follows industry-standard security practices to keep your information safe:

• 256-Bit SSL Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for account logins.
• Regular Security Audits: Independent third-party experts conduct regular security audits.
• Firewall & Intrusion Detection: Advanced technology is used to prevent unauthorized access.
• Staff Training: All staff with access to customer data undergo strict privacy and confidentiality training.

While we are committed to maintaining the highest level of security, no system on the internet is 100% impenetrable. We encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.

11 Policy Updates

100bet may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via email or a platform notification.

Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, do not hesitate to contact the 100bet support team.